TVA provides regulatory oversight for your local power company's rates and service practice policies.

If you have an issue or complaint that your have not been able to resolve with your local power company, TVA's Complaint Resolution Process may be able to help.

There are three ways to begin the process:

    Online at www.tva.com/complaintresolution

    E-Mail complaintresolution@tva.gov

    Call the TVA Regulatory hotline at 1-888-289-8409